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This policy is effective from 01 December 2015. Tanya Alberts Dietician and Associates (TAD) and its subsidiaries collect information from our website www.tanyadietician.co.za. TAD services may include email, forums, message boards, communities, downloadable information, related to products and services provided through our different social media platforms, emails, events, workshops, programs and websites.


Please read this Privacy Policy carefully as it will explain the information that we collect from you when you visit any of our websites, social media platforms, branches, offices, online platforms or use any of our products or services. Any dispute about privacy is governed by this Privacy Policy and will disclose what information we collect and how you are able to change, control or update your information.


The web is evolving and from time to time we might need to change this Privacy Policy. Should we need to do this we will post the changes of this Privacy Policy on all websites and also update the effective date of the policy. Continuing to visit our website after the Privacy Policy has modified is your confirmation of acceptance of the updated Privacy Policy. Personal information is the information we use to identify or contact the person, for instance: a person’s name, surname, identification number, medical aid, medical aid number, physical address, email address, online address or phone number.


When you fill in any personal information on our websites, social media platforms, online platforms or consent forms you are agreeing and consenting to our collection of your information and agree to us using this information as described in this Privacy Policy.



When you voluntarily supply any personal information to us online, we may collect and store that information whether it is via our website, email or any other social media or online platforms. TAD and its subsidiaries will only contact individuals who specifically fill in information and request us to do so. This can include online webinars or programs, email information, any information related to our products and services, membership sites, social media platform and advertising, surveys, interests, events, customer support, opt-ins, registration, postal address, physical address and credit card information for online purchasing. All this information will be provided by you.


At any time, you have the option to not provide us with specific information. However, this could limit access to product or services we offer.


Some information may be collected passively through cookies, pixels, log flies and technology which help us to improve the delivery of our web pages to you and enables us to measure traffic visiting our website. The Cookies enhances your experience on the website and they are small files that are kept on your hard drive by your web browser for record keeping purposes. Cookies help us identify the amount of visitors, trends and patterns.



We may combine information received from third parties with the information we have already collected through our websites, social media and online platforms. The third-party information is used for a variety of purposes including verifying information about you such as your email address when we send you requested information to verify your information and also to enhance the content and information we provide to you, through products, services, workshops, programs, content, marketing and advertising.


We would like you to be aware that when you voluntarily make personal information available for viewing by third parties online, for instance on social media platforms or chat boxes, that information can be seen, collected and used by others. Therefore, we cannot be held responsible for unauthorised third-party use of such information.



From time to time and based on the information you provide to us such as age, gender and health interests, we will send you advertising information that might be relevant to you. We do not control third party advertisers on social media or what they do with any information they collect from you.


The only time we may share your personal information with third parties it is when it is specifically approved by you or under the circumstances described below.



Should we have to comply with a valid legal requirements such as law, subpoena or court order or in a special case such as physical threat to you or others or anywhere we believe it is reasonable necessary to investigate or prevent harm abuse, fraud, illegal conduct or violation or a ledge violation of this privacy policy or any agreement we may have with you.



Your personal information may be provided to service providers who work on our behalf or help us to conduct our business on the website, social media, online, workshops, programs, products and services. Examples of such providers include: vendors and suppliers that provide us with technologies and services and or content for sending emails, analysing data research, providing advertising and marketing assistance, processing payments, including credit card payments and providing customer service. These service providers have limited access to your personal information to be able to perform their specific functions within the business.



Your anonymous information may be combined with anonymous information of other users from time to time to collect patterns of aggregated anonymous information.



From time to time we may share your personal information with our subsidiaries, joint ventures or other companies under common control. In the event that there is a business transitions, such as a merger or acquisition by another company or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge that such transfer may occur and are permitted by this privacy policy.



Our website, online platforms and social medial platforms are not intended for children under 15 years of age. If you are the parent or guardian of a child between the ages of 15 to 17 years of age, we require consent before allowing this child to access any of our social media platforms or products and services. Should we inadvertently receive identifiable information from a user under the age of 15 years of age we will delete such information from our records, please contact us at Info@tanyadietician.co.za if you are parent or guardian of a child who has disclosed personal information to us so we can remove this information from our systems.



You have choices regarding the collection, use and sharing of your personal information. Every time you receive any communication from us you will be able to opt-out by unsubscribing or editing your preferences at the bottom of each communication.


Should you no longer wish to use or access one or more of our websites, social media, products, programs, workshops or services, please update or remove your personal information. We are not responsible for updating or removing your personal information in list or data basis of third parties who have been provided with information as permitted by this policy.



We do not monitor, control or endorse information or privacy practices of any third parties. Should you have any questions about their privacy policies, please contact them directly as links to third parties have been made available for your convenience but do not signify or endorsements of such third parties, their products, services, website, locations or content.



Security of your personal information is a priority to us and we undertake reasonable security measure to help protect the data that we collect. We also use secure server software to process all financial transactions and use SSL technology to encrypt personal information encrypted over the internet. However, as no security system worldwide is impenetrable, we cannot warrant security of serves or personal information over the internet.



We reserve the right to change, add, remove or modify sections of this policy at any time without prior notice and these changes will become effective immediately upon being posted on our website unless we advise otherwise.


Your continued use of our websites, social media platforms, products and services, after the amendment of this policy shall be deemed to be your continued acceptance of the terms and conditions of this policy, as amended. We encourage you to bookmark this webpage and review this policy regularly.


If you have any question or concerns regarding our Privacy Policy, please direct them to info@tanyadietician.co.za